Publications

It’s crucial for decision makers to have an up-to-date view of how electricity and gas retail markets are working, so future reforms can make energy services fairer for NSW households.

All Australians deserve to be protected from harmful business practices that cost them time, money and negatively affect their wellbeing. The Justice and Equity Centre strongly supports long overdue reform.

Energy market regulation reform is crucial to align with the NSW Government’s broader energy transition roadmap and its commitment to supporting households along the way. By addressing regulatory gaps, anticipating changes and responding more effectively, the energy market transition will be more efficient, faster and cost less.

As the energy system transition progresses, processes to ensure ongoing power system strength must evolve so they are both efficient and effective at best managing risks in consumers interests.

Australia’s shift to electric vehicles (EVs) is a critical part of achieving our emissions reduction commitments. But that does not mean it’s appropriate or fair for all energy consumers to subsidise the expansion of EV charging.

We need network transparency and effective distribution planning to deliver reliable energy services and efficiently integrate consumer energy resources (CER) into the grid.

The Framework & Approach (F&A) sets out how the Australian Energy Regulator (AER) assesses revenue determinations for Network Service Providers (NSPs). It’s important they are setup to best protect consumers from inefficient costs and risks.

Effective benchmarking is an important part of effective network regulation and ensuring efficient investment and operation that promotes consumer interests in affordable energy. Existing benchmarking and processes can be improved.

People should not be threatened with disconnection when they are struggling to afford their energy bills. Retailers should offer earlier and stronger support that is more personal, less intimidating and designed to minimise harm.