StreetCare is a voice for people experiencing homelessness or housing insecurity. 

Since 2009, our StreetCare program has empowered people with lived experience of homelessness to be advocates for law and policy reform that improves lives. Members drive change using public forums such as the media, and through advocacy to decision-makers.

StreetCare members are supported to emphasise the human cost of homelessness, demand a safe home as a human right, and reduce stigma for those experiencing homelessness or living in social housing. 

The group plays a vital role advising the NSW Government and its agencies, academics, and housing and homelessness organisations. StreetCare members have briefed politicians from all sides of politics and regularly participate in forums including the NSW Government’s Rough Sleeping Taskforce and the End Street Sleeping Collaboration.

StreetCare guides the broader advocacy work of our Homeless Persons’ Legal Service. It provides valuable insights into the systemic barriers that prevent people from having a safe and secure home, and practical solutions that give dignity and opportunity to people living in social housing, on the street or in insecure accommodation. 

StreetCare successes

StreetCare has been instrumental in bringing about positive change on significant matters of government policy. Amongst its achievements, StreetCare has:

  • gained improvements to NSW Government Temporary Accommodation, resulting in more people in crisis having access, for longer periods;
  • successfully advocated for and helped develop trauma-informed practice training for Community Legal Centre lawyers and HOMES Access and Demand staff;
  • supporting government to deliver a coordinated, effective response to the threat of the COVID-19 pandemic for rough-sleepers;
  • protected the rights of people sleeping rough through collaborative work with the NSW Department of Communities and Justice (DCJ) to review the Protocol for Homeless People in Public Places and district-based Homelessness strategies; and
  • had its work acknowledged with two Community Recognition Statements in the NSW Parliament and regular invitations to meet with Ministers, MPs, Mayors and Councillors.

Hear from StreetCare

StreetCare members are available to present at meetings and provide advice. 

If you or your organisation would like to know more about StreetCare or hear from StreetCare members, please email Charmaine Jones at [email protected] or call 02 8898 6530.

News and resources

StreetCare member Tony Pierce discusses the need to gather more data about the deaths of people who have been homeless.
Members of our lived experience advocacy group attended the redevelopment work at Macquarie Street.
On any given night, more than 122,000 Australians don’t have a home. Around 40,000 of them are children 18 or younger. (ABS Census 2021) StreetCare is a group of advocates
A pause on the 'rental diary' requirement gives people relief from stressful bureaucracy at a time of crisis.
StreetCare is celebrating several recent successes that will improve the lives of people experiencing homelessness – with benefits rippling out to communities across NSW.
By Charmaine Jones, Project Officer, StreetCare When I was younger, I viewed the old adage ‘it’s not what you know but who you know’ with suspicion. I thought it meant

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