Disability discrimination
Media and commentary about our test cases and policy work to secure equal access to services and public spaces for people with disability.
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ABC News: Uber quietly agrees to external review after woman sues over guide dog refusals
Uber has agreed to an independent review of its Australian operations after settling a disability discrimination case brought by our client Paula Hobley.
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Accountability for Uber after disability discrimination complaint
Uber Australia has agreed to an independent review of its Australian operations in response to a disability discrimination case filed by our client Paula Hobley.
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ABC News: Woman with disability twice denied permission to fly with assistance dog by Air New Zealand
We assisted Lisa Robinson in a complaint against Air New Zealand. In a win for passengers with assistance animals, the airline has changed its policy.
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Air New Zealand policy change a win for travellers with assistance dogs
We assisted Lisa Robinson with a complaint after Air New Zealand prevented her from flying with her assistance animal in the cabin.
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Channel 10 News: Disability Advocates Speak Out After Virgin Australia Airport Ordeals
Senior Solicitor Erin Turner Manners spoke about the systemic barriers that prevent equal access to air travel for people with disability.
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The Guardian: Calls for change after Qantas refuses to fly British woman with mobility scooter due to its battery
People who use mobility aids often face unfair barriers when flying. Senior Solicitor Erin Turner Manners said airlines need to do better.
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2SER: The Continued Need for Aviation Disability Standards
We’re acting in a discrimination complaint against Qantas. Senior Solicitor Sheetal Balakrishnan explains why this case shows we need aviation disability standards.
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ABC News TV: People with disability facing inaccessible air travel as reforms drag on
Senior Solicitor Sheetal Balakrishnan spoke about the need for an independent regulator to ensure airline accountability.
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ABC News: People with disability still dealing with inaccessible air travel as aviation reforms drag on
We’re representing Chelsea Hopkins Allan in a discrimination complaint against Qantas that shows the need for disability aviation standards.