Publications

As the energy system transition progresses, processes to ensure ongoing power system strength must evolve so they are both efficient and effective at best managing risks in consumers interests.

Australia’s shift to electric vehicles (EVs) is a critical part of achieving our emissions reduction commitments. But that does not mean it’s appropriate or fair for all energy consumers to subsidise the expansion of EV charging.

We need network transparency and effective distribution planning to deliver reliable energy services and efficiently integrate consumer energy resources (CER) into the grid.

The Framework & Approach (F&A) sets out how the Australian Energy Regulator (AER) assesses revenue determinations for Network Service Providers (NSPs). It’s important they are setup to best protect consumers from inefficient costs and risks.

Effective benchmarking is an important part of effective network regulation and ensuring efficient investment and operation that promotes consumer interests in affordable energy. Existing benchmarking and processes can be improved.

People should not be threatened with disconnection when they are struggling to afford their energy bills. Retailers should offer earlier and stronger support that is more personal, less intimidating and designed to minimise harm.

Retailers’ support for people who are struggling to pay their energy bills needs to be more effective. That’s why we’re recommending further reforms to make it easier for people to access the assistance they need, including making payment plans more affordable.