Disability rights
Media and commentary related to our work to make society more accessible, supportive and fair for people with disability.
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2SER: Calling for a ‘Whole of Person’ approach to NDIS funding
Senior Solicitor Sheetal Balakrishnan explained how a whole of person approach from the NDIS would mean more people get the support they need.
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ABC News: Woman with disability twice denied permission to fly with assistance dog by Air New Zealand
We assisted Lisa Robinson in a complaint against Air New Zealand. In a win for passengers with assistance animals, the airline has changed its policy.
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Air New Zealand policy change a win for travellers with assistance dogs
We assisted Lisa Robinson with a complaint after Air New Zealand prevented her from flying with her assistance animal in the cabin.
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Channel 10 News: Disability Advocates Speak Out After Virgin Australia Airport Ordeals
Senior Solicitor Erin Turner Manners spoke about the systemic barriers that prevent equal access to air travel for people with disability.
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The Guardian: Calls for change after Qantas refuses to fly British woman with mobility scooter due to its battery
People who use mobility aids often face unfair barriers when flying. Senior Solicitor Erin Turner Manners said airlines need to do better.
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2SER: The Continued Need for Aviation Disability Standards
We’re acting in a discrimination complaint against Qantas. Senior Solicitor Sheetal Balakrishnan explains why this case shows we need aviation disability standards.
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ABC News TV: People with disability facing inaccessible air travel as reforms drag on
Senior Solicitor Sheetal Balakrishnan spoke about the need for an independent regulator to ensure airline accountability.
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ABC News: People with disability still dealing with inaccessible air travel as aviation reforms drag on
We’re representing Chelsea Hopkins Allan in a discrimination complaint against Qantas that shows the need for disability aviation standards.
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Qantas debacle leaves woman with disability stranded at Perth airport hours from home
We’re representing a woman with disability after a series of errors by Qantas meant she missed flights and put her health at risk.
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SMH: Paula says she had Uber rides cancelled 32 times because she has guide dog. The company is blaming the drivers
We’re representing Paula against Uber in Federal Court, alleging disability discrimination.
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ABC Radio National: Tasmanian supermarket sued for banning entry to ‘therapy alpaca’
Senior Solicitor Mitchell Skipsey spoke on the Law Report about why we need clear, consistent and national assistance animal regulation.
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2SER: The Protection of Assistance Animals
Senior Solicitor Sheetal Balakrishnan joined 2SER Breakfast to explain why we need a National Assistance Animal Framework.
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NT News: ‘How can they trust you?’: Qantas, Virgin execs front Senate for cancelled flights compo hearing
Senior Solicitors Erin Turner Manners and Sheetal Balakrishnan spoke about how airlines were failing people with disability at a parliamentary hearing into aviation consumer protections.
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Lawyers Weekly: Woman sues Uber for discrimination following repeated guide dog refusals
Our client Paula Hobley took Uber to the Federal Court for refusing to provide her service over 30 times because of her Guide Dog.
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2SER: Denied a ride – Guide Dogs and Uber
JEC Senior Solicitor, Erin Turner Manners, discusses our client Paula Hobley and her case in the Federal Court against Uber.
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LSJ: Victorian woman takes Uber to Federal Court for discrimination
JEC client, Paula Hobley, is taking the ride-sharing company Uber to the Federal Court after being refused a ride on 32 occasions.
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The Daily Aus: Victorian woman sues Uber for refusing to pick up her guide dog
We took action against Uber for our client who suffered over 30 instances of disability discrimination
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SBS News in easy English: Paula Hobley is suing Uber
Our client Paula Hobley is suing Uber after being repeatedly refused rides because of her Guide Dog.
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ABC News: Woman takes Uber to Federal Court over repeated guide dog refusals
JEC CEO Jonathon Hunyor explained why we are representing Paula Hobley to sue Uber for disability discrimination.
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After 32 refusals, Guide Dog user Paula is taking on Uber for discrimination
We are representing Paula Hobley in a disability discrimination claim after Uber drivers cancelled on her more than 30 times when she was travelling with her Guide Dog.
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Jetstar to improve passenger services after blind passenger left stranded in airport lounge
We represented Emma Bennison in a complaint to the Australian Human Rights Commission, which has brought a commitment from Jetstar to improve accessibility.
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TravelTalk: Jetstar to improve passenger services after blind passenger left stranded in airport lounge
After being stranded at Melbourne Airport, JEC client Emma Benison won new protocols for blind passengers travelling by Jetstar.
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ABC Radio: Tasmanian blind woman felt ‘abandoned’ in Melbourne Airport by staff, calling for better disability support
Our client, Emma Bennison, describes the discrimination she faced as a result of her blindness while travelling.
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Jetstar to improve passenger services after blind passenger left stranded in airport lounge
We represented Emma Bennison in a complaint to the Australian Human Rights Commission, which has brought a commitment from Jetstar to improve accessibility.
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ABC News: Man in a wheelchair asked to leave dancefloor at Sydney pub 3 Wise Monkeys
Senior Solicitor Mitchell Skipsey said blanket exclusions are preventing some people who use wheelchairs from accessing public areas.
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2SER: Qantas Changes Policy for Assistance Dogs on Flights
Senior Solicitor Sheetal Balakrishnan explained why this change will make a difference for people who rely on assistance dogs to fly.
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Nine News: Qantas to improve assistance dog processes after discrimination case
Our client Rachael Fullerton said the changes will make travelling safely and independently easier for people who rely on assistance dogs.
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The Australian: Qantas change for assistance animals on board after being sued for disability discrimination
After our client Rachael Fullerton brought her discrimination claim, Qantas agreed to change its processes.