Qantas has been grilled over its loss of public trust following the airline’s selling of tickets for already cancelled flights.
In a parliamentary hearing on Monday, senator Bridget McKenzie abrasively questioned Qantas and Virgin Australian executives as the airlines argue against a passenger compensation scheme for cancelled flights in line with Europe and Canada.
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Justice and Equity Centre representatives said one-in-five Australians had a disability, and flight cancellations for those people brought ‘particularly acute’ concerns.
