After being stranded at Melbourne Airport, JEC client Emma Benison won new protocols for blind passengers travelling by Jetstar.
Our client, Emma Bennison, describes the discrimination she faced as a result of her blindness while travelling.
Emma Bennison is a regular and valued Jetstar customer. Emma is blind, so booked Jetstar specific assistance so a Jetstar staff member could assist her
Senior Solicitor Mitchell Skipsey said blanket exclusions are preventing some people who use wheelchairs from accessing public areas.
Senior Solicitor Sheetal Balakrishnan explained why this change will make a difference for people who rely on assistance dogs to fly.
Our client Rachael Fullerton said the changes will make travelling safely and independently easier for people who rely on assistance dogs.
After our client Rachael Fullerton brought her discrimination claim, Qantas agreed to change its processes.
A Sydney woman with disability has won better access for assistance dogs on Qantas flights following a Federal Court discrimination claim. The Justice and Equity
Senior Solicitor Sheetal Balakrishnan called upon the Australian Government to introduce national rules to improve accessibility to air travel.
Senior Solicitor Erin Turner Manners discussed the Government’s Aviation White Paper and what it could mean for travellers with disability.
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