PIAC responded to the Australian Energy Market Operator’s (AEMO) consultation on its proposed regulatory implementation roadmap for 2020 onwards.
We raised concern some energy businesses were using COVID-19 as a reason to unnecessarily defer reforms that would bring consumer benefit. We strongly oppose any delay in the implementation of reforms that are for consumer benefit. In particular, we do not consider it appropriate for the Reducing Customer Switching Times reform to be deferred past July 2021.
