The Public Interest Advocacy Centre responded to the Consultation Paper for the Post Implementation Review of the Consumer and Competition: Industry Code – Electricity Retail Regulations 2019.
PIAC strongly supported a well-designed default pricing mechanism and robust measures to ensure all consumers have access to clear, simple information regarding the relative value of electricity offers.
PIAC raised concerns with the stated objectives of the DMO and reference price, the method of their formulation and with how they are implemented. We made a range of recommendations to address the concerns and ensure the DMO and reference price are more effective means of enabling fair and affordable access to electricity for all consumers.