PIAC, ACOSS and SACOSS made a joint submission in response to the AER’s draft determination on the 24-25 Default Market Offer (DMO 6).
The draft determination saw the AER prioritise energy affordability at a time of heightened financial hardship and consumer disadvantage. Our organisations strongly supported the decision by the AER to not include ‘competition allowance’ (headroom) in the DMO 6, which is a recommendation our organisations have made across several years of DMO processes.
While the DMO 6 draft determination should make a welcome contribution to energy affordability, more substantive changes to the purpose and implementation of DMO are required longer term to meet the expectations and needs of consumers and the community. In this context we reiterated our long-held position on the need for substantive DMO reform beyond this process.
StreetCare’s Anna Nagel wins NCOSS lived experience award