PIAC made a submission to the Independent Pricing and Regulatory Tribunal’s (IPART) Monitoring the NSW energy retail market 2021-22 Draft Report.
In this submission we outline PIAC’s understanding of competition from a consumer outcomes perspective. We overlay the Australian Energy Regulator’s (AER) insights from their Towards Energy Equity Strategy, and provide our analysis of current energy market trends and consumer responses, including findings from the Save4Good project and research into payment harms we recently completed in partnership with the Australian Communications Consumer Action Network (ACCAN).
