PIAC responded to the Australian Energy Market Commission’s (AEMC) directions paper on a rule change proposed by the Australian Energy Regulator to allow energy retailers to defer paying network charges for their customers in hardship due to the COVID-19 crisis.
We do not support the proposed rule change in its current form as it shifts risks and costs to consumers – including households that are already disadvantaged – without certainty that retailers will pass on benefits to consumers in need. If the retailers are required to pass the benefit through to consumers struggling due to the COVID-19 crisis in full, PIAC will support the rule change.
