Close to the Edge – a Qualitative & Quantitative Study

Publication date:
21 November 2018
Resource type:

Close to the Edge is the fourth report in PIAC’s Cut Off research series which explore the impact of utility disconnection for NSW households. The research examines the factors that contribute to household disconnection from electricity and gas and restriction from water as well as looking at households who received a notification of disconnection but the disconnection didn’t go ahead and households who are seriously worried about disconnection and making sacrifices to ensure their debt is paid. The report also explores what assistance would have helped households avoid debt accumulation and disconnection.

As well as the full report, there is a Summary of Key Findings and PIAC’s Recommendations to reduce levels of disconnection and debt accumulation.

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