Publications

As networks play an increasingly important role in facilitating an efficient energy transition, we need regulation that puts consumer outcomes at the centre of decision making.

The number of data centres in NSW is growing quickly. We need a robust framework to manage both the risks and opportunities this poses to both our communities and the grid.

People need better support from retailers when they’re struggling to pay their energy bills, and inadequate consumer protections mean many people get no support at all. That’s why we’re recommending more ambitious reforms to make it easier for people to get the help they need, sooner.

Less than six months after the latest Default Market Offer (DMO) came into effect, we are encouraging the AER to ensure its DMO Guidelines deliver on the DMO’s renewed objective of better outcomes for consumers.

The Climate Change Authority is looking at practical ways to reduce fossil methane emissions as a powerful short term climate change driver.

As extreme weather events become more frequent, we need a clearer definition of energy service resilience to guide investment decisions and protect consumers from prolonged outages.

As more Australians make the switch to electric vehicles (EVs) the public EV charging infrastructure expansion must be fair, efficient, and in the long-term interest of all consumers.