Publications

  • Submission to consultation paper on ISP priority projects – SA Energy Transformation rule change

    There are several regulatory processes which the Australian Energy Regulator (AER) must conduct following the completion of the Regulatory Investment Test for the proposed interconnector between SA and NSW. The Energy Security Board’s proposed rule change would allow the AER to conduct two of these processes concurrently rather than sequentially, shortening the time necessary for…

  • Submission to Jemena Gas Networks’ Draft 2020 Plan

    PIAC lodged a submission to Jemena Gas Networks’ Draft 2020 Plan. The document is part of Jemena’s early engagement to inform its formal proposal to the AER for determining its gas network prices for the 2020-25 period. PIAC refutes any claims that gas is a ‘fuel of choice’, and therefore subject to competitive pressures from…

  • Default Market Offer Price draft determination

    PIAC lodged a submission in response to the AERs draft determination on the Default Market Offer (DMO). PIAC strongly supports the concept of default pricing as a crucial means of ensuring that all consumers have access to a fair price for an essential service, and providing consumers and the market with valuable information on the…

  • PIAC response to Consultation on draft metrics for Strategic Energy Plan

    PIAC lodged a submission to the Energy Security Board’s (ESB) draft metrics for its Strategic Energy Plan. The purpose of the Strategic Energy Plan is to ensure a clear, strategic focus for the COAG Energy Council’s work and to provide clarity of direction to market bodies and market participants. Using the proposed metrics, the ESB…

  • DirectLink 2020-25 revenue proposal

    PIAC responded to DirectLink’s revenue proposal for 2020 to 2025. PIAC contends that efficiency and consumer preferences should be central drivers of decisions by the businesses and the AER. We consider we cannot support DirectLink’s proposed revenue allowance or Regulated Asset Base (RAB) as both represent an increase on its 2015-20 proposal. This increase would…

  • Electricity Retail Industry Code public consultation paper

    PIAC responded to the Commonwealth Department of the Environment and Energy’s consultation on regulations to implement the Australian Energy Regulator’s Default Market Offer (DMO) and reference prices for non-price-regulated regions within the National Electricity Market (NEM). PIAC strongly supports the introduction of a DMO mechanism but outlines extreme concerns with a number of the elements…

  • Competition and Consumer (Industry Code electricity Retail) regulations 2019 consultation

    PIAC lodged a letter of submission in response to the consultation paper on the draft electricity regulations code (the code) implementing the Default Market offer Price. PIAC supports the implementation of a default pricing mechanism and is broadly supportive of the initial ACCC recommendation 30 from the Retail Electricity Pricing Inquiry (REPI). PIAC contends that…

  • Draft AER Customer Hardship Policy Guideline submission

    PIAC lodged a submission in response to the AER’s draft Customer Hardship Policy Guideline. PIAC supports the development of a Customer Hardship Policy Guideline but regards the process and the draft guidelines as an interim step and that a more fundamental re-evaluation of the framework for supporting and assisting consumers is needed. PIAC provides a…

  • Strengthened Retail electricity customer hardship policy guidelines draft

    PIAC lodged a submission in response to the AERs draft hardship guidelines. PIAC supports the process to strengthen customer hardship protections, by updating the guidelines and ensuring that they are applied more consistently by making them enforceable by the AER. However, PIAC does not think the draft guidelines provide adequate direction to retailers, or put…

  • Submission to the Financial Services Council on the Consultation Draft of the Life Insurance Code of Practice

    PIAC welcomes the opportunity to provide comment on the FSC Consultation Draft on the Life Insurance Code of Practice (Consultation Draft Code). This submission focuses on issues relating to discrimination by insurers regarding mental health and builds on the comments provided by PIAC to the FSC during meetings of the the Life Insurance Code of…

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