Publications

  • Digital metering: improving service delivery

    PIAC responded to the NSW government’s consultation on improving service delivery in digital metering. We support the current NSW Government moratorium on remote de-energisation and re- energisation (de-en/re-en). We highlight the experience of Victoria in the implementation of remote de-energisation, and outline the range of potential implications for NSW households. While agreeing that there are…

  • South Australian black system review

    PIAC responded to the AEMC’s review of the South Australia black system event of 2016. The review considers how the current Rules framework could be amended to manage emerging risks to power system security such as the circumstances leading up to the black system event in 2016. The AEMC identifies three options for enhancing power system…

  • Transparency of new projects draft determination

    PIAC responded to the Australian Energy Market Commission’s (AEMC’s) draft determination on transparency of new projects. Overall, PIAC supports the AEMC’s draft determination. We consider it helps to improve the quality and not just the quantity of information available to connecting parties, AEMO, network businesses and other market participants while balancing the burden on affected…

  • Submission to the Joint Standing Committee on the NDIS Planning Inquiry

    PIAC made a short submission to the Joint Standing Committee on the NDIS’ inquiry into the NDIS planning process. This submission focuses on the appeals aspect of the planning process, and draws on our consultations with people with disability, peak bodies, disability advocacy organisations, Legal Aid Commissions, academics and other stakeholders. PIAC’s submission focuses on…

  • Improving incentives for customer service

    PIAC responded to the Australian Energy Regulator’s (AER) consultation on improving customer service incentive schemes for network businesses. We support the AER’s desire to improve the customer service of network businesses and consider its plan to implement trial schemes a good method for doing so without burdening consumers with extra costs. We highlight that for…

  • Review of the Regulatory Frameworks for Stand-Alone Power Systems – Priority 2 draft determination

    PIAC responded to the AEMC’s Review of the Regulatory Frameworks for Stand-Alone Power Systems – Priority 2 draft determination.  PIAC considers that as Stand-Alone Power Systems (SAPS) play a greater role in the NEM, it is important that they are appropriately incorporated into regulatory and consumers protections frameworks. This not only ensures consumers continue to…

  • Submission re the Reproductive Health Care Reform Bill 2019

    Submission to the NSW Legislative Council Inquiry into the Reproductive Health Care Reform Bill 2019 PIAC provided a short submission to this inquiry, supporting the call from a range of women’s, health and legal groups for abortion to be decriminalised in NSW. This support is based on four, inter-related principles: • The termination of a…

  • COGATI directions paper

    PIAC responded to the Australian Energy Market Commission’s (AEMC) coordination of generation and transmission investment (COGATI) consultation. We contend a planning and investment framework is needed that encourages the optimal development of the energy system, delivers strategic, whole-of-system investment and the timely and cost-effective transformation of the energy system. Within this framework we propose cost…

  • Fitness of ombudsmen schemes issues paper

    PIAC responded to the Australian Energy and Water Ombudsman’s Schemes and Utilities Disputes (the Schemes) Issues Paper on how the Schemes can remain ‘fit for purpose’ as energy and water markets change. Our submission recognises that, increasingly, energy and water consumption and services are comprised of both essential and more discretionary components. PIAC supports a…

  • Jemena access arrangement 2020

    PIAC provided input to Jemena Gas Networks’ Draft 2020 Plan for its 2020-25 access arrangement period. We commend Jemena for their broad, comprehensive, responsive and well-timed engagement with consumers and consumer advocates. We have engaged with Jemena on various issues relating to the 2020-25 access arrangements and this submission builds on those interactions. We also…

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