Publications

  • Submission: Case studies and research for OECC’s EAPA Review

    PIAC made a submission to the office of Energy and Climate Change (OECC) to provide case studies and other research findings to their review into Energy Accounts Payment Assistance (EAPA).  PIAC collated case studies from community organisations who provide frontline assistance to people experiencing payment difficulties, and included preliminary findings from research conducted into payment harms…

  • Submission to AEMC Review into extending the regulatory frameworks to hydrogen and renewable gases

    PIAC made a submission to the Australian Energy Market Commission’s Draft Report ‘Extending the National Gas Regulatory Framework to Hydrogen Blends & Renewable Gases’ (the Draft). The Draft sought to update existing national gas and energy retail regulatory frameworks to include hydrogen and other gases, including blends. PIAC strongly opposed extending the regulatory framework to…

  • Submission to Transgrid’s 2023-2028 Revenue Proposal

    PIAC made a submission in response to Transgrid’s 2023-2028 Revenue Proposal in which we outlined what we considered to be fundamental flaws in Transgrid’s stakeholder engagement. Issues we raised include delayed consumer engagement, selective engagement and a lack of identified consumer advocate views.  We asserted these flaws materially undermined Transgrid’s ability to ground their proposals…

  • Submission to AER Draft Customer Export Curtailment Value Methodology

    PIAC made a submission on AER’s draft customer export curtailment value (CECV) methodology. The methodology responds to an AEMC determinations intended to integrate distributed energy resources into the grid more efficiently. We highlighted that some curtailment of consumer energy exports is part of efficient integration of DER and essential to limiting excessive expenditure on electricity…

  • Submission to Regulatory framework for local water utilities: Consultation draft

    PIAC made a submission to the NSW Department of Planning and Environment’s Consultation Draft of the Regulatory Framework for Local Water Utilities (the Draft). We supported the Draft, highlighting the greater transparency and consistency it introduces to regulation and support of Local Water Utilities. We agreed the Draft makes important improvements supporting more sustainable and…

  • Housing Delayed and Denied, NDIA Decision-Making on Specialist Disability Accommodation Funding

    In the past year, NDIS participants and providers have seen an increasing number of people who requested SDA funding receive decisions that do not align with their needs and preferences. The resulting uncertainty around eligibility criteria and opaque administrative processes causes stress and frustration for participants, their family and friends, and providers. The Housing Hub…

  • Submission to IPART’s Review of Central Coast Council Water Prices

    PIAC made a submission to IPART in response to their draft report for their review of Central Coast Council Water prices. PIAC supported the work undertaken by IPART in this review and the improved efforts to consult with the community and incorporate their views into the draft report. PIAC highlighted the serious and well-founded concerns…

  • Submission to IPART’s Review of Hunter Water Operating Licence

    PIAC made a submission in response to IPARTs draft report as part of their Hunter Water Operating Licence Review. PIAC welcomed IPARTs recognition of stakeholder input and the improved structure, clarity and accessibility of the draft report. The draft report should serve as an example for how IPART processes can be more transparent and accessible…

  • Submission in response to the Draft National Customer Code for Energy Comparators and Energy Moving Services

    PIAC made a submission in response to the Draft National Customer Code for Energy Comparators and Energy Moving Services, initiated through the Energy Charter. The draft incorporates key aspects of the previous Energy Comparator Code of Conduct (2015), developed in consultation with consumer stakeholders. We recommended further changes to the draft to clarify and simplify…

  • Submission to Transgrid’s PADRs for North West Slopes area and Bathurst, Orange and Parkes area

    PIAC made a submission to Transgrid’s PADRs for North West Slopes area and Bathurst, Orange and Parkes area. PIAC supports Transgrid’s consideration of non-network alternatives to defer or avoid more expensive network-based solutions for both projects. PIAC raised concern about the use of demand forecasts predicated on regional development plans such as the Parkes and…

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