Publications

  • Submission to AER Draft Retail Performance Reporting Procedures and Guidelines

    PIAC made a submission to the Australian Energy Regulator’s Draft retail performance reporting procedures and guidelines.  We reiterated our support for the AER requiring retailers to start providing data on embedded networks, life support and family violence. We also support increased granularity on energy debt, metering and billing complaints. These new and expanded performance indicators…

  • Supplementary submission to inquiry into Administrative Review Tribunal Bill 2023 [Provisions] and related bills

    In December 2023, the Australian Government introduced the Administrative Review Tribunal Bill 2023 (Cth) to Parliament. If passed, it will abolish the Administrative Appeals Tribunal and establish the new Administrative Review Tribunal in its place. In February 2024, the House of Representatives Standing Committee on Social Policy and Legal Affairs conducted an Inquiry into the Bill.…

  • Submission to IPART Sydney Water Operating Licence Review Discussion Paper

    PIAC made a submission to IPART’s Sydney Water Operating Licence Review Discussion Paper and Draft Licence. We had previously made a submission to the Issues Paper stage of this process.  We reiterated our position that further reform is necessary and required to legislate a direct billing relationship between tenants and Sydney Water, and that this…

  • NDIS Insights 2023-24

    The NDIS Insights 2023-24 report compiles and explains significant developments relating to the National Disability Insurance Scheme (‘NDIS’). It has been produced to give guidance to participants in the scheme, other people with disability and the disability organisations that represent and support them. The report includes: 2023 was a significant year for the NDIS. The…

  • Submission to NSW DCCEEW Household Energy Strategy

    PIAC made a submission to the NSW Department of Climate Change, Energy, Environment and Water’s Household Energy Strategy Consultation Paper. The paper sought feedback on priorities and mechanisms for expanding the role of consumer energy resources, energy efficiency and residential electrification in the ongoing transition of NSW’s energy system. We recommended that the government reframe…

  • Joint submission to AER DMO Net system load profile approach

    PIAC and SACOSS provided a joint submission in response to the AER’s consultation paper on their approach to the Net System Load Profile for DMO 6. The AER has identified two options for how they approach the methodology for the net system load profile for DMO 6.  PIAC and SACOSS recommended that the AER proceed…

  • Submission to Standing Committee on Social Policy and Legal Affairs: Administrative Review Tribunal Bill 2023

    In December 2023, the Australian Government introduced the Administrative Review Tribunal Bill 2023 (Cth) to Parliament. If passed, it will abolish the Administrative Appeals Tribunal and establish the new Administrative Review Tribunal in its place. The Bill responds to many concerns and recommendations raised in our submission to the consultation process run by the Attorney-General’s Department. In particular,…

  • Submission to AER Draft decision 2024-29 revenue determinations: Ausgrid, Endeavour, and Essential Energy

    PIAC responded to the AER Draft Decision on the 2024-29 revenue determinations for Ausgrid, Endeavour, and Essential Energy. In this submission we identify broad areas for improvement to strengthen consumer engagement processes and comment on key issues across the 2024-29 determinations such as consumer energy resources, climate resilience, innovation, two-way pricing, and metering. This submission…

  • Submission to AEMO Draft 2024 Integrated System Plan

    PIAC made a submission to the Draft 2024 Integrated System Plan (ISP). The ISP is a biennial planning document in which the Australian Energy Market Operator (AEMO) amalgamates the intended actions and targets of the jurisdictional governments in the National Energy Market, as well as the transmission and distribution service providers, as well as the…

  • Submission to the AEMC Review of Electricity Compensation Frameworks

    PIAC made a submission to the Australian Energy Market Commission’s Review into Electricity Compensation Frameworks. We argued that while maintaining the integrity of the market is a worthy goal, the regulatory system already recognises that consumers (and others) are best served by allowing interventions that balance the benefits of a market-based system with other valid…

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