Strengthened Retail electricity customer hardship policy guidelines draft
PIAC lodged a submission in response to the AERs draft hardship guidelines. PIAC supports the process to strengthen customer hardship protections, by updating the guidelines
PIAC lodged a submission in response to the AERs draft hardship guidelines. PIAC supports the process to strengthen customer hardship protections, by updating the guidelines
PIAC welcomes the opportunity to provide comment on the FSC Consultation Draft on the Life Insurance Code of Practice (Consultation Draft Code). This submission focuses
PIAC made a submission in response to the consultation paper on Bill contents for customers with interval (or smart) meters. PIAC supports requirements that standardise
PIAC lodged a submission in response to IPART’s draft Sydney Water operating licence. The draft proposed to make a number of changes to the way
PIAC supports the NSW Independent Pricing and Regulatory Tribunal (IPART) developing a report which recommends “changes to electricity distribution reliability standards… that could deliver bill
Retail price competition and deregulation has resulted in a market that requires consumers to become, and remain, highly engaged in the electricity market in order
PIAC supports distribution network service providers (DNSPs) pursuing the least-cost option to provide regulated network services. In assessing non-network options to address a need, PIAC
PIAC lodged a submission to the Australian Energy Regulator (AER) regarding its draft decision for the Jemena Gas Networks (JGN) 2015-20 access arrangement remittal. The
PIAC made a submission in response to the AEMCs draft rule determination on advanced metering communications. PIAC is not convinced that the proposed rule change
PIAC responded to the AER’s draft determination and revised proposals from Ausgrid, Endeavour Energy and Essential Energy regarding the regulated revenue for the 2019-24 regulatory
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