Improving incentives for customer service
PIAC responded to the Australian Energy Regulator’s (AER) consultation on improving customer service incentive schemes for network businesses. We support the AER’s desire to improve
August 29, 2019
PIAC responded to the Australian Energy Regulator’s (AER) consultation on improving customer service incentive schemes for network businesses. We support the AER’s desire to improve
PIAC responded to the AEMC’s Review of the Regulatory Frameworks for Stand-Alone Power Systems – Priority 2 draft determination. PIAC considers that as Stand-Alone Power
Submission to the NSW Legislative Council Inquiry into the Reproductive Health Care Reform Bill 2019 PIAC provided a short submission to this inquiry, supporting the
PIAC responded to the Australian Energy Market Commission’s (AEMC) coordination of generation and transmission investment (COGATI) consultation. We contend a planning and investment framework is
PIAC responded to the Australian Energy and Water Ombudsman’s Schemes and Utilities Disputes (the Schemes) Issues Paper on how the Schemes can remain ‘fit for
PIAC provided input to Jemena Gas Networks’ Draft 2020 Plan for its 2020-25 access arrangement period. We commend Jemena for their broad, comprehensive, responsive and
PIAC responded to the AEMC’s draft report on regulatory sandbox arrangements. PIAC supports the introduction of a set of regulatory sandbox tools that allow changes
PIAC responded to the Commonwealth Department of Energy and Environment’s Trajectory for Low Energy Existing Homes discussion paper (the paper). PIAC strongly supports the detailed submissions to this process
This submission draws on the experience of two projects of the Public Interest Advocacy Centre (PIAC). The Homeless Persons’ Legal Service (HPLS) regularly advocates on
PIAC responded to the AEMC’s consultation on the proposed rule change, intended to reduce the time taken customers to switch between retailers. PIAC considers the ability of customers to switch easily
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