A Victorian woman is suing Uber for allegedly refusing to pick her up on more than 30 occasions because she requires a guide dog.
Paula Hobley, who is blind, is accusing the rideshare company of breaching national disability discrimination laws.
Guide Dogs Australia estimates 50% of people who use assistance animals have reported issues with rideshare apps or taxis in the past two years.
Uber said it treats the ‘distress’ of refusing service to someone with an assistance animal seriously.