Emma Bennison has encountered so many problems flying over the years, she’s lost count of how many times she’s been poorly treated.
“Every time I go to an airport, I’m anxious,” said Ms Bennison, who is blind and a cane user.
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Graeme Innes served as commissioner between 2005 and 2014, and in January settled a long-running discrimination dispute with Adelaide Airport.
Mr Innes, who is blind, said he experienced issues “every time” he travelled, and some people with disability “just don’t fly anymore because it’s too hard”.
Emma Bennison and Graeme Innes were represented by the JEC in their matters.