Blind woman takes Commonwealth Bank to court over ‘inaccessible’ EFTPOS machines

March 21, 2018

Would you trust a stranger with your bank PIN? It’s a question Nadia Mattiazzo is forced to ask herself daily…

Key points:

Commonwealth Bank facing lawsuit alleging discrimination over touchscreen EFTPOS machines
Blind and vision-impaired people say terminals are virtually impossible for them to use because they don’t have tactile keypad
Lawsuit follows 18 months of unsuccessful negotiations with the bank
Ms Mattiazzo is blind and relies on her guide dog, Olympia, to navigate through parts of everyday life.

ABC Online, 16 March 2018

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