A Victorian woman has filed legal action against Uber, alleging that the company’s drivers violated disability discrimination laws by refusing her more than 30 trips because of her guide dog.
Paula Hobley, a blind woman who relies on her guide dog Vonda, took legal action against Uber in the Federal Court last month, accusing the rideshare giant of violating national disability discrimination laws.
This follows over a year of repeated refusals by Uber drivers between March 2021 and November 2022, during which Hobley was denied service 32 times after informing drivers that she would be travelling with her guide dog.