Passenger kept from boarding after Jetstar’s refusal to assist with wheelchair makes discrimination complaint

Erin Turner Manners, a senior solicitor at the Public Interest Advocacy Centre – which is representing Jones – said he was “one of many passengers who have encountered poor treatment, including effective denial of service, trying to access air travel as airlines and airports continue to fail people with disability”.

Share this article

Wins

HPLS and StreetCare have influenced a City of Sydney proposal to reduce the number of places where alcohol is prohibited.
Towards Truth is a partnership between PIAC and UNSW Indigenous Law Centre.
Former disability discrimination commissioner Graeme Innes settled a dispute over a 'humiliating and distressing' experience.

Keep up to date with our work

Subscribe for updates including media coverage, event invitations and progress stories. You will hear from us about twice a month.